Jack in the Box Inc. selected PAR EverServ hardware and service solutions for all of their Jack in the Box and Qdoba Mexican Grill Corporate stores and has named PAR as the approved hardware terminal vendor for all franchise locations. Jack in the Box Inc., based in San Diego, California, is a restaurant company that operates and franchises Jack in the Box restaurants, one of the nation’s largest hamburger chains, with more than 2,200 locations. Additionally, through a wholly owned subsidiary, the company operates and franchises Qdoba Mexican Grill, a leader in fast-casual dining, with more than 600 locations.
Jack in the Box Inc. sought to find an industry leader with quality hardware and a reputation for first-class services to support their business. Their selection of the PAR technology solution was based on many factors including:
- Reputation – For more than 30 years, PAR has built a reputation for quality hardware solutions.
- Flexibility – The PAR Technology solution has the ability to provide a reliable hardware platform, nationwide installation expertise and on-site support options
- Service – PAR’s technical and field service organizations have been supporting customers for more than 30 years with a proven track record of meeting or beating SLA (service level agreement) requirements.
“We were looking to partner with a vendor that offered a reliable and cost effective technology platform. PAR was able to deliver a solution that not only met our platform requirements, but had the expertise and resources to implement our efficient rollout strategy,” says Jeff Marshall, Jack in the Box CIO.
“We are proud to have partnered with Jack in the Box Inc. to deliver a customized solution that met their distinct requirements. The Jack in the Box team has consistently embodied the values of partnership, which has allowed all stakeholders to be successful. We are excited to grow our relationship with their team and look forward to the future,” says Karen Sammon, president and CEO of PAR Technology Corporation.
